Terms & Conditions of QReateCards
Last update: July 12, 2026
1. Identity
QReateCards is an online platform offered by:
C-Works bv
Patersstraat 100
2300 Turnhout - Belgium
Company number: BE 0502.576.301
VAT number: BE 0502.576.301
Email: info@qreatecards.com
Phone: +32 14 111 038
2. Applicability
These terms apply to every use of the QReateCards platform, the website and all related services.
By creating an account or using the platform, the user confirms acceptance of these terms.
3. Target audience
QReateCards is intended exclusively for professional use by companies, self-employed professionals, associations and other legal entities.
An account can only be created with a valid company or VAT number.
QReateCards reserves the right to refuse or remove an account if incorrect information is provided.
4. Services
QReateCards offers software that allows merchants to:
- manage physical gift cards
- create digital gift cards
- use QR codes
- register and redeem gift cards
- consult reports
- sell gift cards online through a Sales Page
- order pre-printed gift cards
QReateCards supplies the software platform only.
5. Merchant responsibility
The merchant remains fully responsible for:
- issuing gift cards
- validity
- conditions
- fulfilment
- sales
- customer service
- bookkeeping
- invoicing
- VAT handling
- compliance with all applicable laws
QReateCards is not the seller of the gift cards and is not a contracting party between the merchant and the end customer.
6. Payments
Subscriptions are paid through Stripe.
Sales Pages use Stripe Connect Express.
No commission is charged on subscriptions.
A transaction fee may apply to Sales Page sales.
The merchant is responsible for chargebacks, refunds, taxes and all administrative obligations.
7. Physical gift cards
Pre-printed gift cards are delivered exclusively to the merchant.
QReateCards does not deliver these directly to the end customer.
The merchant is responsible for reviewing designs, checking data accuracy and keeping the cards secure.
8. Fair use
The platform may only be used for normal business use.
It is not permitted to:
- send spam
- overload the platform
- share accounts
- use bots or scraping software
- deploy malware or phishing
- carry out fraudulent transactions
- bypass security
In case of excessive or fraudulent use, QReateCards may temporarily block or permanently close the account.
9. Availability
QReateCards aims for maximum platform availability.
Maintenance, outages, updates, internet issues or issues with external providers may temporarily affect availability.
QReateCards cannot be held liable for this.
10. Liability
QReateCards is solely the supplier of the software platform.
To the extent permitted by law, QReateCards is not liable for:
- loss of revenue
- loss of profit
- consequential damage
- merchant errors
- Stripe errors
- internet outages
- hosting issues
- cyberattacks
- data loss
- incorrect use of the platform
- unused or incorrectly used gift cards
The merchant remains responsible for all transactions, gift cards, customers and legal obligations.
11. Intellectual property
All software, designs, logos, documentation and other intellectual property of QReateCards remain the property of C-Works bv.
It is not permitted to copy, reproduce or commercially use parts of the platform without prior written permission.
12. Termination
QReateCards may temporarily block or permanently terminate an account in case of:
- fraud
- non-payment
- misuse
- breach of these terms
- unlawful activities
- security risks
13. Changes
QReateCards may amend these terms at any time.
The most recent version will always be published on the website.
14. Governing law
These terms are governed exclusively by Belgian law.
Disputes will be handled by the competent courts of Antwerp, division Turnhout.